Payment Policy

Effective Date: July 12, 2026

At PetSolv, we are committed to providing a secure, convenient, and reliable payment experience for every customer. Please review our payment policy before placing an order.

Accepted Payment Methods

We accept the following secure payment methods:

Visa
Mastercard
American Express
Discover
PayPal
Apple Pay
Google Pay
Shop Pay

The payment methods displayed at checkout may vary depending on your location and device.

Payment Security

Your security is our top priority. All payments are processed through trusted and encrypted payment providers using industry-standard SSL (Secure Socket Layer) technology.

PetSolv does not store or have access to your full credit or debit card information.

Payment Authorization

When you place an order, your payment method will be authorized and charged at the time your order is confirmed.

If your payment cannot be authorized, your order will not be processed until a successful payment is received.

Currency

All prices on our website are displayed and charged in U.S. Dollars (USD) unless otherwise stated.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing your order details.

If you do not receive your confirmation email, please check your spam or junk folder or contact our customer support team.

Failed or Declined Payments

Payments may be declined for several reasons, including:

Incorrect billing information
Insufficient funds
Bank security verification
Card expiration
Payment provider restrictions

If your payment is declined, please verify your information or contact your bank before attempting another purchase.

Taxes

Applicable sales tax will be calculated during checkout based on your shipping address and applicable state or local tax regulations.

Order Cancellation

If you need to cancel your order, please contact us as soon as possible.

Orders that have already been processed or shipped may not be eligible for cancellation. Please refer to our Refund Policy for additional information.

Fraud Prevention

To protect our customers, PetSolv reserves the right to review, verify, or cancel any order suspected of fraudulent activity, unauthorized transactions, or abuse.

Additional identity verification may be requested before an order is approved.